tk877's Privacy Policy

1 Introduction

tk877 ("we", "our", or "platform") is a mobile-first online gaming service provider in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This privacy policy ("policy") describes how tk877 collects your personal information, for what purposes it is used, with whom it is shared, and how it is kept secure.

By using our website or services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform. For any questions, please contact our support team.

This policy applies to all products and services of tk877 — website browsing, account registration, deposit and withdrawal transactions, playing games, and receiving customer support — it applies in all cases.

2 What Information We Collect

tk877 may collect the following types of information to provide and improve your experience:

a) Personal Identification Information

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and contact details
• National ID card or passport number (when identity verification is required)
• Address and nationality

b) Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history and transaction amounts

c) Technical Information

• IP address, browser type and version
• Device type, operating system, and device identifier
• Time spent on the site, pages visited, and links clicked
• Information collected through cookies and similar tracking technologies

d) Gaming Behaviour Information

• Play history, bet amounts, and win/loss records
• Preferred game types and session duration
• Bonus and promotion usage history

3 How We Collect Information

tk877 collects information in the following ways:

• Directly from you: During account registration forms, identity verification processes, and when you contact customer support.
• Automatically: Through cookies, log files, and similar technologies while you use our platform.
• From third parties: Necessary information from identity verification services and payment processing partners.

4 Purposes of Using Your Information

We use the information we collect for the following legitimate purposes:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide gaming services, technical support, and customer service.
• To send information about bonuses, promotions, and VIP rewards (with your consent).
• To maintain security measures against fraud, money laundering, and misuse.
• To monitor and apply responsible gaming guidelines.
• To improve the overall quality of the platform and user experience.
• To meet legal obligations and resolve disputes.

5 Information Sharing Policy

tk877 does not sell your personal information to any third party. However, information may be shared on a limited basis in the following circumstances:

• Service provider partners: Only the information necessary to provide the service is shared with payment processors (bKash, Nagad, Rocket, banks), technology infrastructure providers, and identity verification service providers. These partners operate under strict confidentiality agreements.
• Legal requirements: We may be required to share information with relevant authorities to comply with applicable laws and judicial directives in Bangladesh.
• Fraud prevention: Limited information may be shared to detect and prevent suspicious activity or fraudulent transactions.
• Business changes: In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, but it will remain governed by this policy.

Outside of the above circumstances, we will never share your information with any third party without your explicit consent.

6 Data Security Measures

tk877 uses industry-standard security technology to keep your personal information secure. Our security framework includes:

• SSL Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL/TLS encryption.
• Secure Data Storage: Personal information is stored in encrypted databases and strong access controls are in place to prevent unauthorised access.
• Access Controls: Only authorised staff can view your information when necessary, and every access is logged.
• Regular Security Reviews: Our system security is regularly tested and any vulnerabilities identified are resolved promptly.
• Two-Factor Authentication: Two-factor authentication is available for account security.

7 Cookie Policy

tk877 uses cookies and similar technologies. Cookies are small text files stored in your browser that improve your browsing experience.

The types of cookies we use:

• Essential Cookies: Required to maintain login sessions, ensure security, and provide basic functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language settings, and gaming experience.
• Analytics Cookies: To understand which pages are used most and to improve the platform.

You can control cookies by changing your browser settings. However, disabling some cookies may mean certain features of the site do not work.

8 Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Right to Know: You have the right to know what information we hold about you and how it is being used.
• Right to Correction: If information stored in your account is incorrect or incomplete, you can request that it be corrected.
• Right to Withdraw Marketing Consent: You can withdraw your consent to receive promotional messages at any time.
• Right to Complain: If you believe your information is being handled improperly, you can contact us to raise a complaint.
• Right to Close Account: You can request that your account be closed. However, information required to meet legal obligations may be retained for a specified period.

To exercise any of the above rights, contact us via live chat or email. We will respond to your request as quickly as we reasonably can.

9 Data Retention Period

We retain your information for as long as it is necessary or legally required. Different retention periods apply to different types of information:

• Account Information: For the entire period the account is active and for the legally required period after the account is closed.
• Financial Transaction Records: For the period required under anti-money laundering regulations.
• Customer Service Communications: For the period necessary for service quality monitoring and dispute resolution.
• Technical Log Data: For a limited period necessary for security reviews.

After the required period, personal information is securely deleted or anonymised.

10 Protection of Minors

tk877's services are for persons aged 21 or older only. We do not knowingly collect or process the information of any minor. Age verification is an integral part of our registration process.

If we become aware that a minor has used our services, the relevant account will be closed immediately and the collected information will be deleted.

11 Disclaimer Regarding Third-Party Links

The tk877 platform may occasionally contain references to third-party websites. We are not responsible for the privacy practices of those external sites. We recommend that you review the privacy policy of any external site you visit.

12 International Data Transfers

Our servers and technology infrastructure may be located in multiple countries. If your information is transferred outside Bangladesh, we ensure that all destinations provide equivalent privacy protection. Such transfers are always conducted under appropriate contractual safeguards.

13 Changes to This Policy

tk877 may update this privacy policy from time to time due to business needs or legal changes. If any significant change is made, we will:

• Publish the updated policy on the website and change the "Last Updated" date at the top of the page.
• Make an effort to notify registered users of significant changes by email.

If you continue to use our platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend that you review this page regularly.

14 Contact Us

For any questions, concerns, or requests regarding this privacy policy or the handling of your information, please contact us:

We generally try to respond to your requests as quickly as possible. Your privacy is our highest priority.